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Outside Box Fallen Off

The grey box cover outside our house which holds our virgin wires has come off and is currently being held in by a large plant pot. The whole box is falling apart. Mainly due to the recent storms.

Yes we contacted Virgin but of course the overseas agents don't understand what I am talking about. I'm half expecting a dozen V6's to turn up.  

Can any mod contact me to arrange an engineer visit to have the grey box repaired/replaced. The telephone options offer no grey box repair or replacement, nor is it a 'fault'.

Thanks.

James

 

BEWARE OF SCAMMERS SAYING THEY WORK FOR VM. Do not give any personal or account information over unless the person has the VM Logo next to their username.
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Re: Outside Box Fallen Off

Hi jamesofmerton, 

 

Thank you for bringing this to our attention. 

 

I have forwarded the details over to our cabinet maintenance team who will arrange the repair for us. 

If you notice that the equipment hasn't been repaired by this time next week, please let us know. 

 

Thanks again, 

 

 

Nat
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