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Outbound Retentions won’t budge

toror5
Joining in

Hi all, My contract is up for renewal on 1st September this year and I’ve already handed over my 30 days notice. I’ve had a few calls from retentions, but the deals don’t seem that great to me, comparing with what others have achieved. They have offered:

M125 @ £19 and M250 @ £22

Is it worth waiting until closer to the end of the 30 days, or shall I just keep refusing the deals?

1 REPLY 1

jbrennand
Very Insightful Person
Very Insightful Person

"They have offered:

M125 @ £19 and M250 @ £22"

Those are good offers... current new customer deal is...

Screenshot 2023-08-07 at 18.28.07.png

 

 

 

 

You could leave and just get a rolling monthly 4G/5G contract.  Three/Smarty have these for ~£20-30/month.

And then in  one month you can rejoin and get any "new customer" price - according to this...

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Am-I-considered-a-quot-new-quot-cus...


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.