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Wednesday
Since around 8:30pm today my Virgin Media connection has stopped working. I'm in the BD20 area, is anyone else experiencing this outage?
Thursday - last edited Thursday
Yes ours is off too
Thursday
Not great is it. Are you part of the trial in the BD20 postcode area? We are.
Check for latest faults info 0800 561 0061 - it is an automated service
Just called Customer Service when they opened at 8am this morning. They say that Virgin Media is aware of a fault in the BD20 area and they aim to have it fixed by 6pm today.
Hi yes we're in Sutton. Hopefully it's sorted ASAP
I called Virgin Media this morning to query what is going on. They say there is a fault in the area and they expect it to be fixed by 6pm tonight.
