on 24-02-2023 12:15
Hello, i keep on getting errror messages when i want to order more pods - any ideas?
on 24-02-2023 14:29
on 27-02-2023 09:38
Thanks for posting and welcome to the community.
What error message do you get when trying to order it?
Have you used the Connect App as well? 👉 https://www.virginmedia.com/broadband/connect-app
Kind regards,
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on 27-02-2023 09:40
Hi John, i get a gatewaytimed out error - i have tried a few times. Desperately need 2 more pods as i have moved my office to another side of our house
on 01-03-2023 16:04
We wouldn't be able to order two, more details on our Wi-Fi Max and ordering pods can be found on the link.
Rob
on 01-03-2023 16:10
Hi Rob, I have wifimax and am entitled under my plan to order more as i have blackspots but i am unable to order as i get an error message both on the app and timed out on the website.
please help.
on 03-03-2023 18:00
Thank you for that information. We can certainly look into this for you.
I will private message you now to confirm your details.
^Martin