on 17-07-2023 14:47
I do not get or very poor WiFi in 2 of my bedrooms, up until now this has not been an issue, but due to a medical issue, i have to have a piece of medical equipment link to WiFi so it can be monitored in the bedroom, downloaded the app, ran the app, and after test told me to order pods? I have 02 Volt. can someone help me with this. I am close to panic mode.
on 17-07-2023 14:59
Just a foot note, the app want's me to order the pod, but want's to change my contract to add £8 a month? but i have the volt, but nothing on the app to take this into account. should be free as i have volt? help
on 17-07-2023 15:26
Yes they should be free on Volt - a VM person will respond soon.
Try them they should work for you - or you could invest some of your own money to buy your own better quality and more reliable option. Just ask if you want some advice on that
on 18-07-2023 11:28
Hey noodlespot, thank you for reaching out and I am sorry you are having some issues with trying to order a pod.
The best way to get a pod order is download the Virgin Connect app, from here do a scan.
If the scan picks up that you need a pod it will allow you to order some.
However they can be chargeable depending what package you on.
They are free on Volt, 1GB or Oomph bundles.
If it showing a cost of £8 this means you won't be a volt of 1GB customer sorry.
Please let me know how you get on. Thanks
Matt - Forum Team
New around here?