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Ordering Pods

Kes12345
Joining in

Dear all I was told I could have one pod wifi extender for free because of my package I must be thick because I can't find out how to order one it's driving me bananas thanks 

5 REPLIES 5

Adduxi
Very Insightful Person
Very Insightful Person

Pods are officially ordered using the Connect app. Once all the rooms are scanned with the app, it will allow you to order.  If this fails, you can wait here a couple of days and a VM Mod will pick this up.

https://www.virginmedia.com/help/wifi-max

 

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Kes12345
Joining in

Thanks I will wait for a mod to assist me still can't seem to order one thanks 

Client62
Hero

Unless the VM WiFi pods are free, it is far less costly and way less trouble to buy a WiFi repeater.

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hi Kes12345, 

Welcome to the Community and thank you for posting. 

We apologise for any issues when attempting to order the Pod, we will be happy to help. 

Please check the red bar at the top of the page for a private message from us and we can go from there. 

Speak soon, 

 

Nat

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hi Kes1234, 

Thank you for joining me for a private message. 

I am very happy we have been able to assist you with the order for the Pod. 

Please do reach out if we can assist in the future. 

Thanks,

 

Nat