on 31-05-2023 09:50
Dear all I was told I could have one pod wifi extender for free because of my package I must be thick because I can't find out how to order one it's driving me bananas thanks
on 31-05-2023 10:12
Pods are officially ordered using the Connect app. Once all the rooms are scanned with the app, it will allow you to order. If this fails, you can wait here a couple of days and a VM Mod will pick this up.
https://www.virginmedia.com/help/wifi-max
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on 31-05-2023 18:43
Thanks I will wait for a mod to assist me still can't seem to order one thanks
on 31-05-2023 18:52
Unless the VM WiFi pods are free, it is far less costly and way less trouble to buy a WiFi repeater.
on 02-06-2023 19:49
Hi Kes12345,
Welcome to the Community and thank you for posting.
We apologise for any issues when attempting to order the Pod, we will be happy to help.
Please check the red bar at the top of the page for a private message from us and we can go from there.
Speak soon,
on 06-06-2023 13:08
Hi Kes1234,
Thank you for joining me for a private message.
I am very happy we have been able to assist you with the order for the Pod.
Please do reach out if we can assist in the future.
Thanks,