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Ordering Pods

daveypete11
Tuning in

on ‎07-03-2023 09:35

I’m a volt customer and have several WI-FI dead spots in my house. Confirmed by the connect app. Can’t see anyway of ordering them online on my virgin media. 

please help 

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4 REPLIES 4

jbrennand
Very Insightful Person
Very Insightful Person

on ‎07-03-2023 15:11

See if anything in here helps first..

https://www.virginmedia.com/help/wifi-max

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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daveypete11
Tuning in
In response to jbrennand

on ‎07-03-2023 16:12

Thanks John, just sends me in a loop. Wants me to upgrade my package, I already have pods included with Volt so shouldn’t need to upgrade to Wi-Fi Max to get them

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jbrennand
Very Insightful Person
Very Insightful Person
In response to daveypete11

on ‎07-03-2023 18:34

Its not an upgrade - these pods are free to volt customers

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John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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daveypete11
Tuning in
In response to jbrennand

on ‎07-03-2023 19:04

Exactly what I just said in the previous comment, I know it’s not an upgrade. But when I clicked on the link you provided it was trying to upgrade my package. 

I have called virgin now and told them their online ordering fur pods is rubbish, all ordered now via phone 

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