Virgin Media Community

[Frankwell]

Hi,

I have a hub 5 1GB and would like to order a pod as I have a room with a much slower connection.

thanks 

[jbrennand]

See this
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VM Wifi is now “guaranteed” to 20 Mbps/room it’s now called… Wifi Max see.-

https://www.virginmedia.com/wifi-max

You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible it will be £5 or £8 month - you are… and it wont be - just look on the webpage.

[Frankwell]

Thanks John

[Beth_G · Accepted solution]

Hi Frankwell,

Thanks for your post. We hope you were able to get the pods ordered over the phone. If not, give us a shout and we'll be more than happy to help you.

Cheers!

[Frankwell]

Thanks Beth, it’s all been sorted and am just waiting for the delivery.

[Natalie_L]

That's great to hear Frankwell. 

Please do reach out if we can assist in the future. 

Thanks,