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Order a wifi booster

Evhogan
Tuning in

Hi

Volt customer on 350, how do I get a wifi booster?

I've used connect app and said I need one, but I can't see anywhere on site where it says order/ request one, it just send you round in circles!!

Thanks

 

4 REPLIES 4

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi Evhogan 👋

Thanks for your post, and welcome back to the Forums.

I'm sorry to hear you're experiencing issues with the Connect App when ordering a Pod. Can you provide a screenshot of what you're able to see? There should be a button on the page advising of a Pod being required, leading you to an online order form.

Do you see any error codes when attempting to order a WiFi Pod?

Thanks,

Reece - Forum Team


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Evhogan
Tuning in

I'm still getting below 30mb, but no option to order pods, still saying WiFi great and definitely isn't! 

Evhogan
Tuning in

Screenshot_20231107_112505_VM Connect.jpg

Hi @Evhogan 

I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


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