Hi PIXX3L5 👋 Thanks for taking the time to post in the Community!
It's great to hear you're looking at having WiFi Pods. Our new WiFi Max service allows you to have up to 3 pods. You can see more about the service via our website here 👉 WiFi Max WiFi Speed Guarantee | Virgin Media.
Whilst the 1st pod can be requested, a second and third pod can only be ordered after diagnostics have been completed and we determine that a Pod is the correct fix for the connection issue. You can do this via the connect app here 👉 https://virg.in/connectapp or by calling us on 📞 0345 454 1111 or 150 from a VM landline. (Sadly we can only send the initial pod via Community.) Please do be aware that the pods can only be sent out one at a time!
I can see you've also created another thread where you've asked about having a PM for moving the hub. I have responded on that thread so you're not being ignored but if we stick with this thread as it's yours, we can keep all the information in one place.
I will need to confirm account details with you and pass security so I have sent you a PM to allow us to do this with you in a private space. You can find this in the top right corner of the page in your Inbox. 📩 We can return to this public thread with an update when possible!
Thanks for your patience whilst we get things sorted. All the best! 🌞