Thanks for your post and for reaching out to the Community Forums, Martincort,
Sorry that you have been having broadband connections issues. I have run some remote diagnostics into your connection and it is indicating that you may be impacted by a local area fault ref#'F008484883. The estimated fix time for this is 12 FEB 2021 10:00.
This should not have anything to do with the lights being orange. The isn't an orange light, the closest colour it could be is red https://www.virginmedia.com/help/virgin-media-no-wifi-connection-hub3
If that is the case, check that you are following the guidelines regarding the hub's placement, but if you still need help let us know.
Cheers,
Corey C