Orange light on hub 3.0

[Emma179]

Hi,

My wifi connection has been slow recently and I noticed an orange light on the router

I have checked all connections and reset the hub and no change. 

I went on http://192 etc. And done a diagnostic and it said there was a WiFi connection issue. I am not savvy at this stuff, please can you explain how to fix it in the most simplest way possible.

[Kath_F]

Hi Emma179, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you've been having an issue with your Hub. 

Taking a look at things here, I can see that since posting, you've spoken to the teams and they have sent a new hub. How have things been since you installed this?

Keep us posted here so we can help further if needed. 

Thanks,