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Orange Light on Hub3. Dropping Teams Meetings

Dwatkins
Tuning in

Hi,

We had a Hub3 delivered a week or so ago. 
It has a constant Orange Light showing but the WiFi does work as expected most of the time. 
However it regularly drops MS Teams meetings/ calls (4times today). 

We had no issues in the past with a previous Hub3 and having Teams Calls in that location. 
I’ve tried a reset but no better. 

Read on other posts that the Hub needs replacing??

12 REPLIES 12

Thanks for coming back to us Dwatkins,

We're sorry you're experiencing issues with your Connect App detecting the hub.

As it's been a short while since you last posted, has this issue now resolved itself or do you still require further assistance.

Kind regards Jodi. 

All resolved now. Thank you

Hi Dwatkins,

Thank you for reaching out to us in our community and welcome back, glad to hear this has now been resolved, if you do have any further issues, please do not hesitate to reach back out.

Regards

Paul.