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Not sure what to do end of contract

Joining in

Hi there,

So my contract is up at the end of this month. I called VM on Monday since my Broadband only price is rising from 42 to 62. I am on 500mbps

I called and asked to speak to retentions. They wasn’t very helpful. They said if I re contract on the same speed best price they have to offer is 53 pounds. If I drop from 500 to 250 it goes down to £49 and if I go from 250 to 125 it goes down to £46

Oddly whilst I was on the phone I checked the price for the 1gig service and that was £49 on the website. The retentions girl said she can’t even offer that on her system. Best she could do was £62. Thing is if I go for 1gig I gotta wait in for the new modem. And tbf i don’t really need that speed I am happy paying £42 for 500 but they say they can’t do it. Am I better paying the higher out of contract price for 1 month then calling up after I am out of contact or try something else not sure what to do. Been with VM for years retentions are not usually this stingy. Any advise please?

Thanks in advance.



Until you have cancelled, retentions will not raise a finger on a better offer.

Alessandro Volta

Remember that if you get a good deal to upgrade to 1gig it will only be an introductory price and will go up hugely after the initial period. 

Don't be tempted to buy a faster speed than you need. Most people don't need it. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.