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Shekkyal
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Not revived Wi-Fi POD

2 weeks ago

Hi. I called and confirmed I needed a POD downstairs to resolve the speed issue. All my details were taken and I was advised they would send a POD. That was on the 22nd Feb. Still no sign of one appearing. Any advice please. 

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Natalie_L
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Re: Not revived Wi-Fi POD

2 weeks ago

Hi Shekkyal, 

Thank you for reaching out to us here on the Community. 

I am very sorry to hear you have not yet received the Pod.

We would be happy to look in to this further for you but we will need to take a few details first. To do this, I will pop you over a private message to the purple envelope on the top right of this page now. 

Speak soon, 

 

Nat
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