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Mojtabahosseini
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No virgin media wall socket

on ‎31-01-2023 10:27

Dear Sir/Madam,

With regrad to my newly contract with virgin media, unfortunately I could not find any wall socket at home. Is it necessary to plug the cable to socket for having wifi, if so what can I do now.
Best Regards,
S.M.Hosseini
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newapollo
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Re: No virgin media wall socket

on ‎31-01-2023 11:27

HI @Mojtabahosseini 

If you don't have a wall socket you could try calling the pre-installs team on 0800 052 1734 - they should be able to book a tech visit to install the broadband.

They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

Dave

I don't work for Virgin Media.

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Chris_W1
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Re: No virgin media wall socket

on ‎02-02-2023 19:58

Hi Mojtabahosseini, thanks for the message and welcome to the forums. 

I am sorry to hear that there is no wall socket and will send you a PM so that this can be investigated, 

Kind regards, Chris. 

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