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No tv or wifi

We’ve had our driveway resined today and the builders have pulled the virgin connection box off the wall and gone over it!! Got no way of connecting this back up! Can’t get hold of virgin. Help! 

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Very Insightful Person
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Re: No tv or wifi

wait for staff to do this or call in and book it.
It maybe have a cost of £99 as its not a fault and user damage

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Forum Team
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Re: No tv or wifi

Hi Hayleyl1, 

Thanks for your post and welcome to our community. 

Sorry that your builders have gone over the cables, this ins't good. 

As advised this is something we can come out and help with, however there would be a £99.00 call out fee. 

 

If you're happy to go ahead with this then please reply to the personal message I'm sending now and we'll take it from there. 
 

Emma_C - Forum Team
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