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Mollyrunc
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No service abroad in hawaii

Hi there, 

I’m currently away in Hawaii and I have my roaming turned on but I can’t connect to any network here. Is there anything else I can do to connect to Virgin while I’m here? 

 

Thanks, 

molly 

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Re: No service abroad in hawaii

Hi Mollyrunc,

 

Thanks for your post and welcome to the community.

 

I'm sorry to hear that you're having issues using your roaming whilst abroad in Hawaii.

 

Have you tried running a manual network selection and trying to connect to each individual network that shows up? What happens when you click on a network?

 

If you've tried that, and still not able to connect then i'll pop you a private message just incase you're still having problems.

 

Thanks

 

Melissa 

 

 

 

 

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Mollyrunc
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Re: No service abroad in hawaii

I have tried manual network selection but haven’t had any luck 

they all seem to attempt to connect and then go back to ‘no service’

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Re: No service abroad in hawaii

Thanks for trying. I've popped you a private message so can you get back to me on there please? Just click on the envelope icon at the top of the screen

 

Thanks

 

Melissa 

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