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No internet

Madhouse13613
Tuning in

Anyone else go zero internet in Thanet??

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person
Have you checked first for “known network faults”

As well as trying the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to postcode level.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @Madhouse13613.

 

Welcome to the community page, thank you for posting on here.

 

I am sorry for the loss of internet.

 

Did you call the number for our service status line as provided by @jbrennand, if so can you let us know?

 

Look forward to your response.

Hayley
Forum Team



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