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Madhouse13613
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No internet

Anyone else go zero internet in Thanet??

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jbrennand
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Re: No internet

Have you checked first for “known network faults”

As well as trying the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to postcode level.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Hayley_S
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Re: No internet

Hello @Madhouse13613.

 

Welcome to the community page, thank you for posting on here.

 

I am sorry for the loss of internet.

 

Did you call the number for our service status line as provided by @jbrennand, if so can you let us know?

 

Look forward to your response.

Hayley
Forum Team



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