Menu
Reply
  • 1
  • 0
  • 0
Joining in
61 Views
Message 1 of 2
Flag for a moderator

No internet

Anyone can help me no internet a week, I just join it can I cancel it ? I call VM cs no staff to answer me, how come the bad service 

0 Kudos
Reply
  • 15.27K
  • 1.16K
  • 1.92K
Alessandro Volta
58 Views
Message 2 of 2
Flag for a moderator

Re: No internet

Speak to Retentions on 150 or 0345 454 1111 - options 1-1-4-4 "Thinking of leaving" - they are open 08:00 until 21:00 BUT calling early between 08.00-10.00  midweek is best, when you will usually get a UK call centre with staff more informed and helpful.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
0 Kudos
Reply