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No internet for 4 days!

Have had no internet for 4 days now and support keep going round and round in circles.  There is a solid red light on my Superhub 3.  I have tried resetting with a pin and the light is still there.  I have contacted support more than 5 times in the last 3 days and they keep asking me to follow the same steps, i am getting very frustrated as they don't seem to want to help at all.  All i want is for someone to send out a replacement hub.

Can anyone assist with this?  getting very impatient now

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Alessandro Volta
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Re: No internet for 4 days!

A red light either means it’s in Modem Modem  or its overheated.

Can you do a 60 second pinhole reset on the hub?


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