Menu
Reply
ragtacker
  • 45
  • 0
  • 0
On our wavelength
105 Views
Message 61 of 64
Flag for a moderator

Re: Where's Wally! or my technician!

UPDATE:

Technician just left, repaired the broadband everything working ok.

Previous tech had fitted an attenuator to the router, but seemingly it did not need one, He has also replaced the blue power unit in the main box outside.

I have done the checks on the Hub3

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1419000000540256 qam32
22030000006.440256 qam9
32110000006.340256 qam10
4219000000640256 qam11
52270000005.940256 qam12
62350000005.840256 qam13
72430000005.540256 qam14
82510000005.540256 qam15
92590000005.540256 qam16
102670000005.540256 qam17
112750000005.140256 qam18
122830000005.440256 qam19
132910000005.440256 qam20
142990000005.940256 qam21
153070000005.440256 qam22
163150000005.340256 qam23
173230000005.340256 qam24
18363000000540256 qam25
193710000005.140256 qam26
20379000000540256 qam27
213870000004.940256 qam28
22395000000540256 qam29
23403000000540256 qam30
24411000000540256 qam31



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.91118210601
2Locked40.350
3Locked40.940
4Locked40.3200
5Locked40.3150
6Locked40.9150
7Locked40.350
8Locked40.950
9Locked40.950
10Locked40.340
11Locked40.930
12Locked40.940
13Locked40.950
14Locked40.360
15Locked40.370
16Locked40.3190
17Locked40.360
18Locked40.900
19Locked40.940
20Locked40.360
21Locked40.370
22Locked40.330
23Locked40.960
24Locked40.300

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

16030002634.5512064 qam1
23940001234.5512064 qam4
34619999334.5512064 qam3
45370002434.5512064 qam2



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

I shall monitor for the next few days, Thanks to everyone that helped RESPECT.

 

 

0 Kudos
Reply
Megan_L
  • 2.76K
  • 166
  • 296
Forum Team
Forum Team
99 Views
Message 62 of 64
Flag for a moderator
Helpful Answer

Re: Where's Wally! or my technician!

Hi RagTacker, 

Thanks for updating us on your services, I am glad the engineer managed to get things back to running nice and smoothly 🙂

We will be here if you need our help once again!

Thanks,

Megan_L

BrianY
  • 770
  • 27
  • 122
Rising star
89 Views
Message 63 of 64
Flag for a moderator

Re: Where's Wally! or my technician!

Agree looks a lot better, long may you get good result.
0 Kudos
Reply
Paul_DN
  • 8.25K
  • 442
  • 853
Forum Team
Forum Team
72 Views
Message 64 of 64
Flag for a moderator

Re: No internet connection

Hi ragtacker,

 

 

Thanks for coming back to me, glad to hear everything is OK since your last technician, apologise again for any inconience caused with the previous visit not going ahead, stay safe.

 

If you do have any further issues please do not hesitate to come back to us.

 

Regards

 

Paul.

0 Kudos
Reply