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Fibre optic
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No internet connection

02.00 My Oomph disconnected at 05.30 still no BB 

Phone helpline ( Mumbai)! “ or dear I am sorry but I cannot access that part of the system at the moment please call back later.”!

as I have had surgery this afternoon! I did a self test ! It say my equipment is switched off!!! NO IT WAS NOT!

So I phoned Virginmedia helpline ! Now there is another joke after holding for 42 minutes it dropped the call so I called back! And after 29 minutes of Holding! 
I FFING GAVE UP!

so much for the Dedicated help for Virginmedia Oomph customers!

Look our CEO OFFICE COMPLAINTS IN THE MORNING!

 

[MOD EDIT: Subject heading changed to assist community]

Oomph (JOKE) + V 6 x 2 + VM Mobile Rocks
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Re: Virgin media help is a joke!

Good Evening Tony, 

 

Hope everything went OK with the surgery,

 

Sorry to hear that you've been having problems with your broadband connection.

 

Can you please tell me if this issue is still ongoing or if this is now resolved?

 

If you still need assistance do feel free to drop us a response and Either I or my team will be happy to pick this up for you

 

David_Bn

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