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No internet available

From last night, I am not getting internet on my laptop. I did all such as hub 3.0 rebooting but did not working. My hub showing yellow signal and no wifi green colour on my hub. On my laptop, it showing it is connected but when I try to connect I am getting message 'Internet may not available'. As I am working from home, Internet connection is important and hence try to call you and everytime I am in queue for more than 1 hr.  A bitter truth YOUR CUSTOMER CARE IS NOT A CARE BUT HEADACHE.

 

this is my last option to put my problem here in hoping someone help me on this.

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Alessandro Volta
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Re: No internet available

What is your connection like using a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

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Mike Robinson
Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020

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