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No internet and mobile service

Hi I have mobile and internet package and the last two months the WiFi has been going of at least twice a day sometimes for an hour I’m paying for full 100Mbps speed internet and when I check it says I’m only getting 50mbps sometimes lower. I have restarted the rooter numerous times I have tried ringing but can not get through to a person to speak to. I don’t see why I should be paying for fast internet when I’m not getting it. And plus my phone signal is shocking I can not ring anyone in the house I have to use WhatsApp WiFi but that keeps going of as Iv said. 

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Alessandro Volta
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Re: No internet and mobile service

Do you have the same problems using a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

 

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Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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