No internet all day. Green arrows light flashing. Is this temporary?
4 weeks ago
Internet suddenly died today in CB4 area. Green arrows keep on flashing. I tried restarting the router maybe 20 times already. Troubleshooter suggested I arrange an Engineer to come over. Closest date is on Friday I think. I'm social distancing at home and had to buy £20 of mobile data just to be able to work from home today. Is this a temporary problem or do I actually need to book an engineer and wait a week for them to turn up? I don't know how much mobile data I need to buy. These daily £20 topups are the worst value. Thank you!
Re: No internet all day. Green arrows light flashing. Is this temporary?
3 weeks ago
Hi mightyb, thanks for the message and sorry to hear that you were having issues with the broadband connection. We can see that there is a fault in the area - C01156872 which may or may not be affecting you. Can you confirm if you are still having issues with connection? Chris