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On our wavelength
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No internet all day. Green arrows light flashing. Is this temporary?

Internet suddenly died today in CB4 area. Green arrows keep on flashing. I tried restarting the router maybe 20 times already. Troubleshooter suggested I arrange an Engineer to come over. Closest date is on Friday I think. I'm social distancing at home and had to buy £20 of mobile data just to be able to work from home today. Is this a temporary problem or do I actually need to book an engineer and wait a week for them to turn up? I don't know how much mobile data I need to buy. These daily £20 topups are the worst value. Thank you!

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Re: No internet all day. Green arrows light flashing. Is this temporary?

Hi mightyb, thanks for the message and sorry to hear that you were having issues with the broadband connection. We can see that there is a fault in the area - C01156872  which may or may not be affecting you. Can you confirm if you are still having issues with connection? Chris

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