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Lanny_fa
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No data access in Denmark

I arrived in Denmark last week and my data access is not working. I can make and receive calls but cannot access any data. This has been particularly frustrating as I have not been able to use any internet services, WhatsApp and Google Maps whilst trying to find places, causing me to get lost on several occasions. What is going on? 

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Forum Team
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Re: No data access in Denmark

Hi Lanny_fa

 

Thanks for reaching out to us here on our community.

 

Sorry to hear you have been having issues using your Data while in Denmark. I can appreciate you're keen to get this up and running as soon as possible. 

Did you activate data roaming before leaving the UK? 

 

If you're still having issues please pop me a private message and I'll take a look Smiley Happy

 

Thanks

 

Melissa 

 

 

 

 

 

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Lanny_fa
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Re: No data access in Denmark

Hi, it still did not work.

I arrived back in the UK this evening and my data still does not seem to work now. Wifi works but not data.

Regards, Lan

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Forum Team (Retired) Tom_S
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Re: No data access in Denmark

Hi Lanny_fa,

 

What handset are you using? Have you tried a manual network search since arriving back?

 

Thanks,

Tom_S

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