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No connection at all

xcharlotte_maix
Joining in

Hello

I am doing my bills through fused bills and I don’t have access to my account number meaning I cannot get through to any customer service to help me as my WiFi is completely not working it is extremely frustrating as I’m a uni students with multiple assignments I need to do and not having WiFi is not a option none of my devices are connecting to the internet. I am very disappointed on how poorly this router has been playing up. Any help would be appreciated as I need the WiFi to be working sooner rather than later 

1 REPLY 1

Client62
Legend

The VM Account Number and Area Code can be seen in :

1) the Account section of the Virgin Media online account.

2) the emails that show the summary of your monthly bills.