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matthew1231964
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No confirmation email

Hello,

 

I ordered my virgin media WiFi self set up kit on Sunday and received an email to say they would contact me with my contract and confirm a delivery date, which was meant to be today. I have not yet received any confirmation emails and think this is ridiculous as I am working from home and need my WiFi as soon as possible. Can’t get through to any of your helplines also as you need an account number which I don’t yet have. Can someone please help me with this

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Christy_D
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Re: No confirmation email

Hi there @matthew1231964 

Let me investigate this for you

I'll send over a private message as i'll need to take some details

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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