38 hours ago the internet stopped working. Virgin acknowledged a problem in area. Later sent a text saying it was fixed but mine wasn’t working. Telephone message said problem was taking longer than they expected. 1.5 hour later ago I was told it would be back on 15 minutes from then. Still not on . Miraculously after the third tweet in two days virgin media gave me the suggestion to come here for help. I’m 2 days behind in work so hopefully I will get an answer here.