on 05-09-2021 14:08
Hi,
I know enough to know something isn't right. I lost internet this morning (came back once) and can't find the root - all my kit is good. Even checked the cable to the street (squirrels are viscious round here) and nothing.
Service status shows up nothing so I am in a loop of hell being told to restart my router..... Green flashing light everytime and in the router menu - access denied....
I don't know what it could be but I know I have tons of meetings tomorrow and this won't go well!!!
Help...... I was trying to see if there was a street cabinet nearby left open or something but I can't see one!
Thanks
on 05-09-2021 15:48
Check with Area faults on 0800 561 0061 or if you have a VM landline 150
If no faults found:
Call Customer Services on 0345 454 1111 or if you have a VM landline 150
on 06-09-2021 12:38
Thanks for the numbers. It suddenly came back this morning! Cheers