Recently joined a conference in “Google Meet” using I-Pad over Wi-Fi/ SuperHub2.
Picture fine but no audio output being received either end although the sound indicator bars, in the “App”, at each end, were working. All settings were fine. Eventually had to continue in video only plus a phone link via landline!
Following night, downloaded “Meet” onto my Android smartphone and set up a meeting. Same problem. So, not a device or O.S. issue, it seemed. Ended call and set up another. This time, the call dropped out after a couple of minutes!
Tried to set up another on I-pad and got a “No Internet Connection” alert! Coincidence?
Checked SuperHub and noted that the “tick” indicator was flashing. Two reboots left the indicator still flashing, so switched off and moved Ethernet cable to an adjacent port. BINGO! Connection restored. Again, a coincidence?
Set up another meeting and BINGO, all fine! Audio and video working.
I would point out that this my first time using “Meet” but the second time in the last two months that I have lost the internet connection, and the second time that two reboots, plus a third, after also changing the Ethernet port connection, eventually restored it. Coincidence?
What is really puzzling me is what was causing loss of sound but no loss of video or loss of any other “App” functions? Device and “App” settings were checked each time. Nothing wrong.
The issue, therefore, does not seem to be either device or “App” related.
Seems to me that a signal, bandwidth or processing issue should be more likely to affect video rather than audio. A tech savvy brother-in-law of mine, who took part in all of these calls, is equally puzzled!
Oh, and at no time was I out of line of sight of the router nor more than twenty feet away from it and prior to each use of “Meet” the Wi-Fi signal on both I-Pad and phone were indicating maximum strength.
Ideas welcome, on both the “reboot/connection swap” and “video but no sound” issues!