cancel
Showing results for 
Search instead for 
Did you mean: 

No Wifi Pods Delivered

Marcrod66
Joining in

Hi All,

 

Wondering if anyone else has had the same. Had a conversation with Virgin Media on the phone and explained that my Virgin Wifi Boosters are patchy and drop out a lot. Agreed that I should get the Wifi Pods and they would be delivered. That was a couple of weeks ago now. 
Any ideas on how to check order progress, without going through the whole process again where someone asks to check wires and reboots the system?

1 REPLY 1

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hi Marcrod66, 

Thank you for reaching out to us here on the Community. 

We are very sorry to hear you have not received the WiFi Pod. 

In order to look in to this further, we will just need to pop you over a private message to take a few details. 

This will be available via the red bar at the top of the page. 

Speak soon, 

 

Nat