Lost WiFi last week but I managed to get it back after a reboot.
It's happened again this morning. Rebooted twice, I've got a green light on the hub that flashes every so often.
Any ideas, I live in the CT19 area
Which hub do you have? Check here if you're not sure
Are wired Ethernet connections ok? Or is this just a wireless problem?
If all connections are affected, is anything reported on the automated status line? 0800 5610061 often lists faults down to street/postcode-level.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Sorry to hear of the problems with your broadband connection, we appreciate you taking the time to raise this via the forums.
From looking at your connection and equipment, everything is within the ranges and level's we'd expect to see. It's been a few days since your post, has this improved during that time?
We have these tips available to help with broadband issues: