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No Internet

Hi, my hub 4 is completely dead, I've been without Internet since Thursday, i was told i will receive a replacement on Saturday however today is Monday and i have not had any emails to say it has been dispatched, as i am working from home i need the replacement as soon as possible, can I get a update? I've been trying to get through to someone via the text messaging service however the service is terrible. 

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Re: No Internet

Hi Parbes

 

Thanks for posting. My apologies for the delayed reply and the broadband issues. I can see that since posting you've spoke to the team who've sent you a new router. I hope therefore everything is resolved.

Let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team

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