I had to reboot our router Yesterday and now we haven't had Internet for 12 hours. This has happened before and I booked and engineers visit but we left it overnight and it came back up, this time it hasn't come back up.
Status page on the router says 'Internet Access Denied' and the logs are filled with 'No ranging response, T3 timeout' errors.
The upstream tab also shows no information.
Please help! We both work from home and we can't work at the moment!
We had an engineer booked for Saturday but we canceled because the Internet miraculously came back on and stayed stable. It's been stable for a few days now, until I plugged a network cable into the router.
No power cables were disturbed, the router wasn't rebooted, all I've done is plug a network cable in and I'm getting T3 timeout errors again and the Internet will not come up.
Same information as first posted on when this was first raised.