No Internet Connection

[Roger-W]

Hi - after a little help if possible
After being away from home for a while I find I have no internet available at my Hub 3.
TV seems to be working but the programme guide says To Be Announced for all channels.
I have followed the standard fix it instructions of power hub down, check the connections (that I can access) and re-power the Hib again.
The Base light occasionally goes white but is normally flashing Green.
The WiFi light seems to be always on and green
The Internet light seems to be always flashing Green.
Any helpful pointers as to where I go from here to resolve the problem would be much appreciated as I really need my internet back asap as I work from home and rely on a good internet service
Thanks

[Kath_F]

Hi Roger-W, 

Thanks for taking the time to come back to us in the Community and update us on things. 

We're really glad to hear that things are resolved for you now. 🤩 If you have any further issues going forward then you know where we are.

Take care,