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MeMyself-i
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No Broadband

Hello, 

Just had my connection dropped again, probably due to the engineers in the area who’ve messed something up, no doubt as several other neighbours have the same issue. 

BCM 

50CF845B-6391-4583-8159-42999AF12C8B.jpeg

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MeMyself-i
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Re: No Broadband

My network status log bizarrely is showing me the 01/01/1970 did we go back to the future? 
Network Log

Time Priority Description

01/01/1970 00:24:59criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:24:57Warning!B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=ec:-QOS=1.1;CM-VER=3.0;
01/01/1970 00:24:37criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:24:35noticeLAN login Success;CM-MAC=;CMTS-MAC=-QOS=1.1;CM-VER=3.0;
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lotharmat
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Re: No Broadband

The 1970 is that the modem can't negotiate a time sync so defaults to 01/01/1970



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Hub 3 - Modem Mode - TP-Link Archer C7

Serena_C
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Re: No Broadband

Hi @MeMyself-i

 

Welcome back to the forums 🙂

 

Thank you for your post regarding your connection dropping, I'm sorry to hear that your broadband has been down. Did you check Service Status in case it's an area fault?

 

How are things working for you now since your post? Are you still unable to get online?

 

Please let me know,

 

Thanks 🙂

 

Serena

MeMyself-i
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Re: No Broadband

Hi Serena, 

Thankfully all it’s running like clockwork for now, must have been an overnight issue. 

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Corey_C
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Re: No Broadband

Thanks for your reply and update. ^CC

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