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No Broadband LU2 Area

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aceatco
Dialled in

on ‎11-03-2023 07:39

Woke up this morning to no internet connection. Have rebooted hub but it’s not fixed it. Called 150 and they ran auto diagnostic tests and it says there is an intermittent fault. Is it not possible to speak to someone?

Steve
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jbrennand
Very Insightful Person
Very Insightful Person

on ‎11-03-2023 23:57

Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to street cab/ postcode level.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎11-03-2023 23:57

Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to street cab/ postcode level.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

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aceatco
Dialled in
In response to jbrennand

on ‎12-03-2023 08:49

Thanks.
I went out and by the time I got back it was fixed.
Steve
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