on 31-08-2023 21:28
Hi,
I’ve got new router I think it is Hub 5, I want to login to security setting to set up the new router but I can’t do it through Virgin Media App as it is not connected to the new router, I have tried to delete the App and VM connect App and reset it but still not working.
Any advice please?
on 31-08-2023 22:07
Connect via 192.168.0.1 and use the 'settings' password on the base of the HUB (NOT the wifi password!).
on 03-09-2023 10:46
I have tried this already but it didn’t work.
now my VM app connect to my new router but it when I try to change the setting it doesn’t work! I am trying to apply parental controls, child safe is on but I still can access adult material.
on 03-09-2023 15:40
It is sorted now.
on 03-09-2023 16:43
Take care with adjusting the Hub 5 Wi-Fi settings.
Modifying the SSIDs can render the Hub 5 Wi-Fi inoperable.