Thanks for your post, I am sorry you're having this issue with your broadband services recently.
I have had a look at your services on my side and can see there is an area outage, which is regarding an SNR issue.
This is due to be fixed - 01 MAR 2023 09:00 - but please be aware this is just an estimate, it could change depending on what the engineers find. However, I am sure they will be working incredibly hard to get this fixed as soon as possible for you.
I am sorry for any inconvenience or disruption this may be causing right now.
The outage may or may not be the root cause of your Hub issue, so please let us know how things are once the estimated fix date has been passed and we will be happy to take a second look into your WIFI connection issue.