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carlc
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New hub 5

 Hi, just replacing old hub 3 with a new hub5 and i am wondering if i should fit the 3 dB wideband attenuator to the new hub that was installed on the old hub 3 , or should i remove it ? Any advice would be apreciated.

jbrennand
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Re: New hub 5

Leave it on and see how the new connection fares

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
carlc
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Re: New hub 5

Ok,thanks 

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RayW2
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Re: New hub 5

Chance would be a fine thing!!

 

Obviously as I am only a 1Gig customer I don't get allowed a Hub 5 😞

--

RayW2

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ikevvin
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Re: New hub 5

How did you get the new hub? I've got a 3 and want a 5 only ways I can think are:

-Cancel my contract and take a new one of (I'm due to renew) but I don't want to he without service.

-Possibly upgrade but there's loads of parameters(price,need etc.)

-Ask them but I've asked before Nd they said it has to be defective.

I agree see how the new hub fairs 🙂

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carlc
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Re: New hub 5

Was offered one as part of a deal to stay with them basically,  for a very small price increase.

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Molly_T
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Re: New hub 5

Hi Carlc 👋 welcome back to the community! 

Thank you for getting in touch about your attenuator. How have you been getting on since making the swap to the hub 5, keeping the attenuator attached? If you do start to have any service issues please let us know and we can always investigate or arrange a technician to attend to check your setup! 

Wishing you all the best. 🌞

Molly
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carlc
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Re: New hub 5

Hi,  all seems fine so far thanks. 

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