Hi,
I have just joined virgin (today) & have found the wifi range to be appalling.
I have various wifi products throughout the house, echoes, dots, smart plugs & bulbs & along with the usual pc, laptops, mobiles & consoles.
Previously I was using EE (standard hub) along with powerline adaptor for the consoles & laptops & was able to run every wifi product without issue.
I changed to virgin to get the fiber speed 512mbps, previously I was getting around 35-60mbps).
I know its the 1st day but between dropouts with items not automatically reconnecting (even though all setup to do so) & various wifi bulbs, mobiles & plugs not getting strong enough signals to actually work correctly.
I am already regretting the move, luckily I still have my EE hardware & line activated until monday, so I can switch the items with bad wifi to that as a short term measure but that defeats the issue.
The powerline adaptors for the consoles, TVs & desktops work fine.
I also find it extremely annoying that walking from one room to another causes dropouts where the only way to reconnect is to completely disconnect the mobile device settings & disconnect completely before reconnecting.
Is this normal for virgin??
Any ideas or solutions greatly appreciated (which won't cost yhe earth) as currently I am seriously considering cancelling the whole lot & going back to the slower EE or similar based on BT infrastructure.
Many thanks
Jamie