Thanks for confirming the requested details via PM @Leebouy86
I've booked a technician for you to come out and relocate the entry point for you. You can find confirmation of the visit via your 👉 online account.
Let me know if there are any problems with the date or time and I can look to reschedule this for you.
Please ensure there is someone over the age of 18 present at the time of the visit. If you need to change or cancel your appointment you can also do this online or via the MyVM app by 4pm the day before the appointment.
If you do miss an agreed appointment for any reason, a £25 missed appointment charge will be applied to your account on the day of the appointment.
As discussed a £25 call out charge will also be applied for the appointment.
Let us know how the visit goes!