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New Hub

Ade2
Tuning in

Having had the old white hub since the Dawn of time, email received re new Hub 4.

Email states you are entitled if you receive the email, however cannot order said item.

Any ideas ? ☹️

3 REPLIES 3

jbrennand
Very Insightful Person
Very Insightful Person

What Hub model is yours (on its base sticker)?

A VM person will respond on here and see if you are entitled to a "free" Hub upgrade.


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Alex_RM
Forum Team
Forum Team

Hi Ade2,

Thanks for posting and sorry to hear you've not been able to order the hub, so I can take a closer look at things for you, I've popped you over a private message.

Alex_Rm

Alex_RM
Forum Team
Forum Team

Thanks for joining me over private message Ade2 🙂

Please pop back and let us know how the engineer visit goes.

Alex_Rm