As per the subject, im a new customer (4 weeks) but im having connection issues. Network randomly reboots taking around 10mins to reconnect for it to then sometimes drop again straight away, other times it lasts a couple of hours.
Playing online games its quite jerky, the graphs show alot of packet loss?
Scrolled through the forums for solutions so sort of already have a little clue about the upstream bands and the noise factors plus T3 timeouts not being a good thing and ive created a BQM. Taken me the best part of a day to create a community forum account as the verification email didnt like being sent to a yahoo account which is another issue others who cant post may have (had to use a different email on a different account to solve).
Side note, the house ive just moved into already had VM cabling fitted, when i took this contract out they just posted me a hub3 and i plugged it in and off i went. The wires might be old/damaged that im using for linking outside? ive triple checked the instructions VM send with how to connect it all so im confident im correct there.
no reported service errors on VM site for my postcode.
Hub 3.0 - In normal Router mode - M250
used the myconnect app to check the rooms, im gettin about 7mps tops, router downstairs away from all other devices. About 14 items connected to router but not all using bandwith at same time.
thanks in advance.