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patloc
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New Broadband Router same old problems

After many phone calls to customer services telling them about contstant broadband dropouts on my old and now lastest Superfast Router the issue has still not been resolved. How do I get consistant Usain Bolt Superfast Broadband?

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jbrennand
Alessandro Volta
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Re: New Broadband Router same old problems

Is your problem restricted to wifi connections or do ethernet cabled devices also "drop out"?

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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patloc
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Re: New Broadband Router same old problems

Only on wifi

 

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jbrennand
Alessandro Volta
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Re: New Broadband Router same old problems

They do not "guarantee" wifi connectivity - too many variables. Just to be clear, are ethernet cable connected devices "stable - or do you not have any? If not can you test one ?

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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