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Network down

Hi community, 

Over the past 7 days our network has been down for 4 of those days. I'm in the west Belfast BT11 area, I'm on the V. I. P package and it was down yesterday, I wasn't able to watch the champions league final or the Joshua fight (which I payed for) due to this issue, is anyone else having these issues? I'm becoming very annoyed with the service in this area because its always having issues.

 

Thanks, 

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Re: Network down

Sorry to hear of the issues you've been having with your services Mforrestal. 

 

Are your services back up and running now or are the problems still ongoing? If you're still having issues, please let us know what is happening.

 

If you would like to raise a complaint about this, you can do so using the methods on the following link virg.in/compscop.

 

If your service was down for more than 2 consecutive days, you will qualify for auto compensation, the following link has more information regarding the amounts would you be due to for loss of service.

 

 

Thanks

Steven_L

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