Hi,
Been having issues with my connection for a few months now. I get random disconnections almost every day lasting from a few minutes to a few hours. Just wanting to see if anyone can help.
Thanks!
Network log:
Time Priority Description
25/01/2021 17:55:22 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/01/2021 17:55:2 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/01/2021 17:35:3 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/01/2021 17:09:53 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/01/1970 00:02:29 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/01/2021 01:44:57 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
24/01/2021 09:17:19 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
24/01/2021 09:17:18 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/01/2021 22:01:44 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/01/2021 21:00:31 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/01/2021 19:42:17 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/01/2021 01:46:31 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 21:35:40 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 21:17:18 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 21:17:18 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
19/01/2021 23:35:47 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
19/01/2021 01:06:54 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/01/2021 09:17:18 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/01/2021 09:17:18 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/01/2021 08:55:24 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 419000000 | 0.2 | 38 | 256 qam | 32 |
2 | 203000000 | -1.2 | 38 | 256 qam | 9 |
3 | 211000000 | -1.2 | 38 | 256 qam | 10 |
4 | 219000000 | -1.2 | 38 | 256 qam | 11 |
5 | 227000000 | -1 | 37 | 256 qam | 12 |
6 | 235000000 | -1.4 | 38 | 256 qam | 13 |
7 | 243000000 | -1.5 | 38 | 256 qam | 14 |
8 | 251000000 | -1.5 | 38 | 256 qam | 15 |
9 | 259000000 | -1.5 | 38 | 256 qam | 16 |
10 | 267000000 | -1.2 | 38 | 256 qam | 17 |
11 | 275000000 | -0.7 | 38 | 256 qam | 18 |
12 | 283000000 | -0.7 | 38 | 256 qam | 19 |
13 | 291000000 | -0.2 | 38 | 256 qam | 20 |
14 | 299000000 | 0 | 38 | 256 qam | 21 |
15 | 307000000 | 0.2 | 38 | 256 qam | 22 |
16 | 315000000 | -0.2 | 38 | 256 qam | 23 |
17 | 323000000 | 0 | 40 | 256 qam | 24 |
18 | 363000000 | 0.2 | 40 | 256 qam | 25 |
19 | 371000000 | 0.2 | 40 | 256 qam | 26 |
20 | 379000000 | 0 | 38 | 256 qam | 27 |
21 | 387000000 | -0.2 | 40 | 256 qam | 28 |
22 | 395000000 | -0.4 | 38 | 256 qam | 29 |
23 | 403000000 | -0.4 | 38 | 256 qam | 30 |
24 | 411000000 | 0 | 38 | 256 qam | 31 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 38.9 | 0 | 0 |
2 | Locked | 38.9 | 16 | 0 |
3 | Locked | 38.6 | 5 | 0 |
4 | Locked | 38.9 | 5 | 0 |
5 | Locked | 37.6 | 7 | 0 |
6 | Locked | 38.9 | 6 | 0 |
7 | Locked | 38.6 | 4 | 0 |
8 | Locked | 38.6 | 7 | 0 |
9 | Locked | 38.6 | 1 | 0 |
10 | Locked | 38.6 | 4 | 0 |
11 | Locked | 38.6 | 9 | 0 |
12 | Locked | 38.9 | 5 | 0 |
13 | Locked | 38.9 | 4 | 0 |
14 | Locked | 38.9 | 4 | 0 |
15 | Locked | 38.9 | 4 | 0 |
16 | Locked | 38.6 | 8 | 0 |
17 | Locked | 40.3 | 0 | 0 |
18 | Locked | 40.3 | 0 | 0 |
19 | Locked | 40.3 | 5 | 0 |
20 | Locked | 38.9 | 6 | 0 |
21 | Locked | 40.3 | 6 | 0 |
22 | Locked | 38.6 | 6 | 0 |
23 | Locked | 38.9 | 5 | 0 |
24 | Locked | 38.9 | 505 | 164496 |