Afternoon @adamparker
Thanks so much for popping back to us - we can see that the Hub was rebooted around 3 days ago now so thanks for giving that a go.
Your BQM isn't showing any drop outs at all and is looking very healthy and it shows that your are not loosing connection to the broadband when you experience the drop outs.
I have also taken a fresh look at your hub stats from this end; they are all within the parameters we would expect for your package and equipment. We have no errors showing and no known area issues.
We can see that you are currently in Modem mode which means we are a bit restricted on what further checks we can run from here; I see from your original post that the same issues happened in Hub mode?
Do you have many devices connected currently? Usually we can check that from here but with you being in Modem mode we can't I'm afraid. Are you able to change back to Hub mode so we can run through some more diagnostics for you?
Cheers